Last updated: [Insert date]
1. Introduction
Solentro AB (“Solentro”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website www.solentro.se or use our services.
If you are located in the European Economic Area (EEA), we process your data in accordance with the General Data Protection Regulation (GDPR). If you are located outside the EEA, including the United States, this Policy also explains how your information may be transferred internationally and what safeguards are in place.
2. Data Controller
Solentro AB
Organization number: [XXXXX-XXXX]
Address: [Company address]
Email: privacy@solentro.se
3. Information We Collect
We collect personal information in three main ways:
a) Information You Provide
- Name, address, phone number, and email
- Payment and delivery details
- Messages or inquiries you send to us
b) Automatically Collected Information
With your consent, we collect certain data when you visit our site:
- IP address and device identifiers
- Browser type and version
- Pages viewed, clicks, and time spent
- Information stored in cookies and similar technologies
c) Information from Partners
- Limited personal data from trusted service providers (e.g., payment processors or delivery partners) in connection with your transactions
4. Purpose and Legal Basis
We process personal data only for legitimate business purposes:
| Purpose | Example | Legal Basis |
|---|---|---|
| Customer management | Order processing, delivery, support | Contract (Art. 6(1)(b) GDPR) |
| Website performance & security | Site maintenance, troubleshooting, fraud prevention | Legitimate interest (Art. 6(1)(f) GDPR) |
| Marketing and analytics | Ads via Google Ads, Microsoft Ads, and Meta Pixel | Consent (Art. 6(1)(a) GDPR) |
| Product improvement | Usage statistics, surveys | Consent (Art. 6(1)(a) GDPR) |
| Legal obligations | Accounting, compliance | Legal obligation (Art. 6(1)(c) GDPR) |
5. Use of Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze traffic, and show personalized ads. No non-essential cookies are set until you provide consent through our cookie banner.
Tools We Use
- Google Analytics – to measure traffic and site performance
- Google Ads & Microsoft Ads – to measure campaign performance and display relevant ads
- Meta Pixel – to show relevant ads on Facebook and Instagram
- CookieScript – to manage cookie preferences and consent
You can change or withdraw your consent anytime via the Cookie Settings link at the bottom of the page.
6. Sharing of Data
We share personal data only with:
- Service providers – for hosting, delivery, and payments
- Advertising and analytics partners (Google, Meta, Microsoft) – only when you’ve given consent
- Authorities – when required by law
All partners are bound by data processing agreements ensuring confidentiality and security.
7. International Data Transfers
Some of our partners (Google LLC, Microsoft Corp., Meta Platforms Inc.) are based in the United States. Data transfers outside the EEA are protected by:
- EU Standard Contractual Clauses (SCCs)
- Additional technical and organizational security measures
- If applicable, reliance on the EU–U.S. Data Privacy Framework (DPF) adequacy decision
8. Data Retention
We keep personal data only as long as necessary for the purposes outlined above:
- Customer and account data: up to 3 years after your last interaction
- Financial data: 7 years, as required by accounting laws
- Cookie and tracking data: as specified in our Cookie Policy
- Consent records: stored as long as consent remains valid
9. Your Rights (GDPR)
If you are located in the EEA or UK, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to certain processing
- Restrict processing
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise your rights, contact us at privacy@solentro.se.
10. California and U.S. Residents
If you are a U.S. resident, you may have additional privacy rights depending on your state (e.g., California CCPA/CPRA). We do not sell personal data in exchange for money. However, we may share limited data with advertising partners under strict contractual terms.
You may:
- Request to know what personal data we hold about you
- Request deletion of your data
- Opt out of targeted advertising by adjusting cookie settings
11. Security
We use encryption (HTTPS), access controls, and secure servers to protect your personal data from unauthorized access or disclosure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available at www.solentro.se/privacy-policy.
13. Contact Us
Solentro AB
[Company address]
Email: privacy@solentro.se
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